Privacy Policy
How we keep your data safe
Renyva believes that you have a right to privacy and data security. This is one of our highest priorities.
This notice describes the privacy policy for our entire website. The information you provide will be kept confidential and used to support your customer relationship with Renyva. By visiting us, you are accepting the privacy policy described below.
1. Information We Collect
We ask you to provide certain information which we use to make your experience better when using Renyva products or services. If we ever ask for information significantly different from what is stated below, you will be informed.
Information You Provide
We receive and store information you enter. For example, if any party purchases a product from Renyva we will collect a variety of information for sales and service purposes. Renyva may collect the following information: name, e-mail address, phone number, address, as well as other similar personal information. Renyva also asks for personal information to provide and track product support, log you onto our website, and check the status of your order.
It is your right to not provide personal information, but you will not be able to take advantage of some of our features. We use the information that you provide to process your orders, provide support, and better our users’ experiences.
Cookies
Like many other websites, we use “cookies”. Cookies allow us to recognize when you visit our site and provide a customized shopping experience. Cookies can easily be disabled by going to the toolbar of your web browser and adjusting the settings. You can also set your browser to inform you when you receive a new cookie.
Other Information
Every computer has an IP address. IP addresses of computers used to visit this site are cataloged.
Information from Other Sources
We may receive information from other sources and edit your account information accordingly. For example, if a shipper provides updated address information we will correct our records to deliver your next purchase or communication more easily.
2. How We Use Your Information
Customized Shopping
We use your information to provide a customized shopping experience.
Agents
We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, sending e-mails, and processing credit card payments. They only have access to personal information needed to perform their functions, and may not use it for other purposes.
Representatives of Renyva also have access to your personal information, but are required to keep the information confidential and not use it for any purpose other than to carry out the services they are performing. Examples include completing orders, providing technical support, and providing warranty service.
We will not disclose your personal information to any outside organization for its use in marketing or advertising without your consent. We also will not sell or lease your personal information to third parties unless we have your permission to as required by law.
However, we may transfer your personal information to Renyva parent company. We may also transfer it to third parties which process or store your information for us.
Special Offers
We may use your personal information to send you promotional information about Renyva products and services. It is your choice to receive emails or special offers from us, and you can opt-in or opt-out at any time.
3. Children
We do not sell products or services to children under the age of 13. If you are under 13, you may use this site only with a parent or guardian. Renyva does not knowingly collect personal information from children under the age of 13. If we are informed that we have collected the personal information of a child under the age of 13, we will delete that data from our systems.
4. Other Websites
Our website may contain links which enable you to visit other websites. However, we do not have any control over your privacy once you have left our site. If you link to another site, your privacy depends on the policy of that site. It is recommended you check their privacy policy. We cannot be held responsible for the protection and privacy of any information which you provide while visiting such sites as they are not governed by our privacy policy.
5. Changes to our Privacy Policy
We reserve the right to modify this policy in the future. If we do so, we will place a notice on our website. If that happens you should check the privacy policy and make sure you are still in agreement with any changes.
6. Contact Us
If you would like to learn more about our privacy policy, please contact us at privacy@renyva.com and put “Privacy” in the subject line. If you believe that any of your information is incorrect, please email us as soon as possible. Renyva will promptly correct any information found to be incorrect.